THE ENGINE TO KEEP YOUR LABORATORY RUNNING
The Optimus team prioritizes you customer’s needs. We want to help you in the best possible way ant treat both new customers and regular buyers with the same care and dedication. How can we help you? By focussing on:
- Quick responding: Any request will be answers within 24 hours. Whether it’s a price inquiry, technical question or a service call.
- Not selling products, but solutions: Our years-long experience allows us to find the optimum solution for your application needs.
- After-sales service: All instruments are serviced by the skilled engineers of ELS across Europe, an extended part stock allows us to act fast.
- Getting you started: After a purchase, our technical department will help you install the instrument and guide you with personal training.
- Continuous improvement: To keep our support at a high level, all departments are trained regularly as part of our ISO 17025 quality system.